Lucy Gram
Writer & Communications Strategist
Experience
Stage Directors and Choreographers Society
As Columns Editor for SDC’s magazine, SDC Journal, interviewed theatre artists, shaped their conversations into 9–12 published columns a year, and copyedited to house style.
Pitched and led a CRM communications integration, including an Emma-to-Mailchimp migration and external vendor management, giving every member a full engagement history and staff a single system to send and track emails, event invitations, and surveys.
Managed a national theatre union's website, member portal, resource library, and online store, and built and segmented campaigns to 3,500 members (~70% open rate; click rate up 26% in 2026).
Member Engagement & Publications Manager
Feb 2026 - Oct 2026
Developed and executed communications strategy for a national arts union, including social media across four platforms, first directing an external agency's content creation, then bringing content in-house and supervising a part-time content creator, growing Instagram followers 62% and LinkedIn 52% in two years.
Oversaw a WordPress redesign that took the website from weekly crashes to zero downtime and improved user experience.
Oversaw SDC's 65th anniversary publication and social media campaign from concept to print, coordinating 100+ contributors and multiple stakeholders on deadline.
Community & Communications Associate
Highlighted Projects
July 2023 - Feb 2026
Center for NY Homeownership
Program managed the FloodHelpNY initiative as primary writer and project lead, developing content strategy and managing the design and release of marketing and communications deliverables like the Community Flood Action Toolkit and an out-of-home ad campaign reaching 35M impressions, strengthening public awareness and improving funder relationships.
Developed written content and messaging for Center campaign communications and homeowner programs, coordinating across web, email, and print channels.
Communications & Marketing Specialist
May 2022 - July 2023
Highlighted Projects
Rockefeller Brothers Fund
Ensured seamless communications operations during a hiring transition, supporting the Fund’s communications and programming teams with website copy and CRM maintenance, accurate media monitoring and press reports, social media content that highlighted grantee work, and editing and copyediting as needed.
Communications Associate (Interim)
January 2022 - May 2022
Lincoln Center for the Performing Arts
Ensured press and social coverage of Lincoln Center’s Restart Stages initiative through management of on-site press relationships and creation of social content (photos, videos, and written copy) for over 100 performances and an online audience of 198k followers.
Communications Assistant, Restart Stages (Contract)
May 2021 - Sept 2021
Highlighted Projects
One Bird Productions
Produced 35+ theatre and digital projects, including publicity assets, with a focus on new play development and site-specific work.
Founder & Artistic Director, Creative Producer
As I Remember It
A Tribute to Geoffrey Holder
Life of a Legend
The Maid’s Tragedy
July 2012 - Sept 2020
Highlighted Projects
The How and the Why
Project STEP (String Training Education Program)
Led content development and communications strategy for a youth music education nonprofit; work supported STEP's win of the National Arts and Humanities Youth Program Award and performances at the White House.
Communications Coordinator
Sept 2012 - Sept 2014
Publications & Performances
“I Was Just Going to Do Plays: Reflections on Zelda Fichandler” (nonfiction feature, SDC Journal)
Carmen de Lavallade: Life of a Legend (co-writer, premiered at Jazz at Lincoln Center)
Center for NY Homeownership:
Diversify NYC’s Housing Stock (editor)
FloodHelpNY.org (author, scroll down to view individual posts):
Creative Nonfiction:
Night Driving (creative nonfiction, Passengers Journal)
Click / Capture (creative nonfiction, Exposition Review. Honorable Mention, Flash 405 contest)
Skills
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AP Style
Web and email copy
Interviews and features
Copyediting and proofreading
Brand voice and style guides
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WordPress
Squarespace
Drupal
Google Analytics (GA4)
Google Workspace
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Salesforce
Winmill eMembership
Mailchimp
Emma
Audience segmentation
CRM integration
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Adobe Creative Suite (InDesign, Photoshop, Lightroom)
Canva
Photography
Basic video
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Asana
ClickUp
Jira
Trello